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This page explains what data imbagaco collects when you access your account, make a DANA or OVO transaction, or interact with our platform — and how we keep that data under your control. Your account activity, wallet history, and device session data are handled according to the terms set out here, subject to applicable local law in Indonesia.
When you create or log in to your imbagaco account, we collect the information you submit directly — your registered name, contact detail, and the payment method you connect, such as DANA or OVO. We also collect session data automatically: the device type you use, your browser environment, the pages you navigate, and the timestamps of account activity. This data serves a single operational purpose: to keep your account running correctly, verify transactions, and resolve support requests. We do not sell your personal data to third parties. Payment transaction records — including DANA deposit confirmations and OVO transfer history — are stored to let you review your own wallet activity at any time from your account dashboard. Cookies and similar tracking tools are used only to maintain your session state and improve navigation between the lobby and the payment screen. You can adjust cookie preferences in your browser settings; disabling certain cookies may affect how your session loads. All data handling under this policy applies where local law in Indonesia permits access to our platform, and where you have consented to these terms at account registration.
This policy covers data collected directly through imbagaco — your account registration details, in-session activity, and payment records tied to your wallet. It does not extend to third-party services you access via links from our platform, including external payment providers or game content studios. Understanding the boundary matters: your DANA or OVO wallet is managed by its own provider under separate terms.
Login credentials, session tokens and device identifiers collected when you access your imbagaco account fall fully within this policy. We retain these for account security and support purposes only.
DANA deposits, OVO transfers and GoPay payments processed through your account are logged here for your own wallet record. The payment rail itself operates under its provider's separate privacy terms.
Which game categories or lobby sections you visit is recorded at an aggregate level for navigation improvement. Individual game session outcomes are not stored as personal profile data under this policy.
Game content studios such as PG Soft or Pragmatic Play, and external wallet providers, operate under their own privacy frameworks. This policy does not govern how those third parties handle data on their own systems.
You hold several practical rights over the personal data imbagaco stores against your account. You can request to review the data we hold, ask us to correct an inaccuracy, or ask a question about how a specific record is used. The account dashboard is your first stop: your registered contact detail, linked payment method, and transaction history are all visible there after login. If something looks wrong — a mismatched name, an incorrect wallet detail, or an unexpected session record — you can raise a correction request directly through our support channel. For data questions that go beyond a simple account correction, we handle written requests submitted via our listed contact path. We aim to respond within a reasonable period. Where local law in Indonesia grants you a right to restrict or remove certain data, we follow that process as required. We will never alter records in a way that conflicts with a verified transaction history tied to a DANA or OVO payment you made.
Log in to your account dashboard to see the data we hold — registered details, linked wallet, and transaction history are all accessible there without needing to contact support first.
If a name, contact detail or linked payment method appears incorrectly on your account, open a correction request via our support channel. We verify the change against your original registration before updating.
For any question about how a specific piece of data is stored or used — including DANA or OVO transaction records — contact us using the details in the support section of this page.
Where local law in Indonesia grants you a right to restrict or delete specific data, submit a written request through our contact path. We follow the applicable local process and confirm each step with you.
Privacy questions, correction requests and data-related support can all be directed through the channels below. For account-specific issues — such as a DANA transaction that appears incorrectly in your wallet history — the live chat path gives the fastest response. Written requests for data review or deletion should go through our email contact, where we track and confirm each step.
Open the support widget from your account dashboard for questions about account data, transaction records, or linked wallet details. Available for Indonesia accounts where local access is permitted.
For formal data review, correction or deletion requests, send a written message through our listed email contact. We confirm receipt and outline the next step in our reply.
Your first self-service option — view your registered data, linked DANA or OVO wallet, and full transaction history directly from the dashboard after login, without waiting for a support response.
We apply access controls so that your account data is visible only to the account holder and to authorised internal staff handling a verified support request. Session data is cleared after your login period ends; persistent records such as transaction history remain on your account dashboard for your own reference. Cookie data tied to navigation sessions is not linked to your payment history. When you disconnect a DANA or OVO wallet from your account, the connection reference is removed from active use — historical transaction records tied to that wallet remain for audit purposes only. We do not share personal account data with game content studios. Data retention periods follow the requirements of applicable local law in Indonesia; where law does not specify a period, we keep records only as long as operationally necessary for account support.
Your account data is accessible only to you and to staff handling a verified support case. No third-party studio or marketing partner receives your personal registration or payment details from us.
Cookies on imbagaco maintain your session between the lobby and the payment screen. They are not used to build a personal profile or share your navigation history with external services.
Transaction records — including DANA and OVO payment history — are kept for the period required by applicable local law. When the retention period ends, records are removed from active storage.
When this policy changes, the updated version appears on this page with a revision note at the top. Continuing to use your account after a policy update is published counts as acceptance of the revised terms.
These are the questions we hear most often about how imbagaco handles personal data, account records, and your rights under this policy. If your question is not covered here, reach us through the support channel listed on this page.
We store the details you submitted at registration — name, contact information and linked payment method — along with session logs, login timestamps and your transaction history. This includes DANA and OVO payment records tied to your account wallet. You can see most of this directly in your account dashboard after login.
Yes. Your full transaction history — including DANA deposits and OVO transfers processed through your account — is visible in the account dashboard. No support request is needed to view your own records. For any entry that looks incorrect, contact us through live chat or email.
No. Game content studios supply game titles to our lobby but do not receive your personal account or payment data from us. Each studio operates under its own separate privacy framework for the data processed on their own systems during gameplay.
Log in and check your dashboard first — registered name, contact detail and linked wallet are shown there. If the correction cannot be made from the dashboard, open a request via our live chat or email support. We verify the change against your registration before updating any record.
Account and transaction data is retained for the period required under applicable local law in Indonesia. After that period, records are removed from active storage. If you want to submit a formal data deletion request before that point, send a written request through our email contact path.
The imbagaco privacy policy covers the transaction record we log on our side when a GoPay payment is processed through your account. GoPay itself operates under its own separate privacy terms for everything handled on the GoPay platform. Both policies apply to their respective parts of the transaction.