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These terms set out what you agree to when you access imbagaco — covering your account, your transactions through DANA or OVO, and the content available to you where local law permits. Read through each section so you know exactly where you stand before you start.
By accessing imbagaco you accept these terms in full. They govern every interaction you have with the platform — from creating your account to completing a DANA deposit or an OVO transfer and navigating the game lobby. Availability depends on local law and is offered only in eligible regions; if access is restricted in your area, these terms cease to apply automatically. We update these terms when our services change. The version shown on this page at the time you log in is the one that applies to your session. We will not apply a revised version to a transaction already in progress. Where a section of these terms conflicts with a specific transaction rule communicated to you at the point of payment, the specific rule at the point of payment takes effect for that transaction only. These terms do not waive any statutory rights you hold under applicable Indonesian consumer protection law. Nothing here limits a right that cannot be excluded by contract. If any clause is found unenforceable, the remaining clauses continue in full force. Your use of DANA, OVO or GoPay is also governed by the individual terms of those wallet providers — our terms cover only our platform's side of that interaction.
DANA deposit and withdrawal actions are governed by this policy on the imbagaco side. The wallet provider's own terms apply to the DANA account itself.
OVO transfers into your imbagaco wallet follow the transaction rules set out here. Limits and verification steps are shown in your account at the time of transaction.
GoPay is available where supported by your region and local regulations. The same policy framework applies; check your account for current access status.
Your account is personal and non-transferable. Any activity recorded under your login is your responsibility under these terms, including all wallet interactions.
Not every part of your experience falls under these terms in the same way. The table below distinguishes what is covered by imbagaco's policy, what sits with a third party, and what depends on the legal framework of your region. Understanding the boundary helps you know who to contact when something needs resolving.
Your login credentials, session data and account settings fall entirely within this policy. We manage access controls, suspension rules and account-level support through the terms stated here.
Transactions initiated through DANA, OVO or GoPay are covered by these terms on our side — meaning the credit to your imbagaco wallet, the record in your transaction history and any dispute raised with our support team.
Game content, odds displays and lobby materials on imbagaco are covered here. Studio providers such as PG Soft, Pragmatic Play and Joker supply game files; their individual content licences sit outside this policy.
Wallet provider apps, device operating systems, mobile network conditions and regional payment infrastructure are outside our policy scope. We cannot accept responsibility for delays or restrictions originating with those third parties.
These terms are not one-directional. You hold specific, actionable rights within the imbagaco platform. Your transaction history is always available inside your account — every DANA deposit and OVO transfer is logged with a timestamp and amount. If a record looks wrong, you can raise it directly with support before any follow-up action is taken. You can also update your account details at any time through the account settings page; corrections to payment-linked information require the verification step shown on that page. For questions about how your data is used under these terms, a written request through our support channel receives a documented response. We do not remove access to your transaction history while your account remains open.
Your full transaction log — every DANA, OVO and GoPay movement — is accessible from the account dashboard after login. No request is needed to view your own history.
information can be updated through the settings page. Payment-linked details require the identity verification step shown in the interface at the time of change.
If a transaction record does not match what you completed in your wallet, open a support ticket with the transaction reference shown in your history. We review and respond through the same channel.
Any clause in these terms can be queried through the support contact paths listed on this page. We respond to policy questions in writing so the answer is on record for you.
Policy questions, account access issues and transaction disputes each have a direct path to the right team. Use the contact route that matches your question — this keeps response time short and puts your query in front of the correct reviewer from the start.
Open live chat from the account page for real-time help with transaction records, access questions or anything in these terms you want clarified before acting.
Send a written query to our support email for policy requests that need a documented reply — such as data questions or account-detail correction requests linked to DANA or OVO.
The Help Centre inside your account lists common terms-related questions with step-by-step paths. Check there first; it covers the most frequent account and wallet questions we receive.
Your account data and transaction records are handled with care consistent with these terms. Here is how that works in practice across the four areas that matter most to returning members.
We store only the account and transaction data needed to operate your session, process DANA and OVO wallet movements and respond to support queries. We do not sell account data to third-party marketers.
Cookies keep your login session active and remember your lobby state when you switch between payment app and game. You can manage cookie preferences through your browser settings; disabling them may affect lobby navigation.
Account access is protected at the login layer. If you believe your credentials have been compromised, use the account recovery path shown on the login page immediately and contact support through live chat.
Transaction records are retained for the period required by applicable regulations. To request a review of what is held on your account, submit a written request via the support email; we respond with the documented scope of retention.
These are the questions we see most often when members review the terms. Each answer points to a real step or a real location in your account so you can verify it directly.
Yes. On the imbagaco side, every DANA and OVO deposit is governed by these terms — the credit to your wallet, the transaction record and any dispute process. The wallet provider's own terms govern the DANA or OVO account separately.
The version active at the start of your session applies to that session's transactions. A revised version is not applied retroactively to a transaction already in progress. The current version is always shown on this page.
Yes. Your full transaction log is in your account dashboard after login. Each entry shows the wallet type, amount and timestamp. No separate request is needed — it is always there for you to review.
Go to account settings. Payment-linked details require the identity verification step shown in the interface at the time of change. If the step is unclear, contact support via live chat before making any changes.
Send a written request to the support email. We document the scope of data held on your account and respond in writing. This applies to transaction records, information and any session data retained under these terms.
Access to imbagaco and the applicability of these terms depend on local law and eligible regions. If access is restricted where you are, these terms cease to apply automatically. Check your account for your current access status.